Refund & Return Policy

We want you to be satisfied with your order. For consumers in the EU, a statutory 14-day withdrawal right generally applies, subject to legal exceptions.

Withdrawal Period

The standard withdrawal period is 14 days from receipt of the goods, unless a legal exception applies.

How to Start a Return

Before returning an item, contact us through our contact page and provide your order number and the item you wish to return. We will provide the next steps.

Refunds

After the returned goods have been received and checked, refunds are processed in accordance with applicable law to the original payment method.

Important Note

Certain goods may be subject to statutory exceptions to the withdrawal right. Applicable law governs the specific case.